We would like to share with you our very exciting news…….RPC Cleaning Services are very proud to announce that we have just won a very coveted Gold Award for customer care. We received a Gold Award which is the result of an independent survey carried out by QMS who are the company that we hold our ISO 9001 Quality Assurance Accreditation with. It is based on our Staff Performance, Service Levels and Marketing which is carried out annually as part of our ongoing ISO accreditation.

What is an ISO 9001 certification, basically it is a global benchmark for quality management. It is a fantastic tool for showing off your company’s success, profitability and market potential. The standard specifies requirements for a quality management system where organisations wish to demonstrate their ability to consistently provide products and services that meet customer and applicable regulatory requirements. ISO 9001 also provides customer satisfaction through the effective application of the system, including processes for continual improvement and the assurance of conformity to customer requirements.  The ISO 9001 helps you measure your business proficiency in key areas such as

1. High Quality Management Systems
2. Continual Imporvement
3. Staff Motivation
4. Improved Customer Service

Achieving a Gold Award demonstrates that RPC Cleaning Services are serious about delivering quality systems through tested processes.  Internally ISO standards provide focus and discipline and externally you will achieve credibility, authority and recognition.

Well done to my team of very hard and professional workers.